Legal

Privacy Policy

This Privacy Policy explains how Nippon Imperial collects, uses, stores, and protects personal information when you visit our website or use our services.

1. Information We Collect

Details

Nippon Imperial (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. We may collect personal information including, but not limited to:

  • Full name.
  • Email address.
  • Phone number.
  • Booking and itinerary details.
  • Communication records (emails, inquiries, messages).
  • Payment-related information (processed by third parties).
  • Technical data such as IP address, browser type, device information, and usage data.

We only collect information that is necessary to provide and improve our services.

2. How We Use Your Information

Purpose

We use your personal information to:

  • Process and manage bookings and reservations.
  • Provide private tours, transfers, chauffeur, and concierge services.
  • Communicate important information regarding your booking or services.
  • Respond to inquiries and provide customer support.
  • Improve our website, services, and guest experience.
  • Comply with legal, tax, and regulatory obligations.

3. Payment Processing

Payments

All payments are securely processed by third-party payment providers, including Stripe. Nippon Imperial does not store, process, or have direct access to your full credit or debit card information.

Payment data is handled in accordance with the security standards of our payment providers.

4. Sharing of Information

Third parties

We do not sell, rent, or trade personal information. We may share personal information only in the following circumstances:

  • With trusted service partners (such as drivers, guides, or suppliers) where necessary to deliver our services.
  • With payment providers for transaction processing.
  • When required by law, regulation, or governmental authority.
  • To protect the rights, safety, or property of our guests, partners, or business.

All partners are expected to handle personal information responsibly.

5. Data Security

Protection

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

6. International Guests & Data Transfers

Jurisdiction

Nippon Imperial operates primarily in Japan. By using our website or services, you acknowledge and agree that your information may be processed and stored in Japan or other jurisdictions where our partners operate.

7. Cookies & Website Usage

Cookies

Our website may use cookies or similar technologies to improve functionality, analyze usage, and enhance user experience.

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly as a result.

8. Children’s Privacy

Minors

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

If such information is identified, it will be removed promptly.

9. Changes to This Privacy Policy

Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with the revised effective date. Continued use of our website or services constitutes acceptance of the updated Privacy Policy.

10. Contact

Questions

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Email: contact@nipponimperial.com